Katie Costello, RVT, CPDT-KA
Articles
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Changing associations through conditioning
Pavlov's dogs hold a lesson for us all.
Aggressive pets: Take away the fear factor
There are no bad patients-just fearful and stressed ones. By remembering that, watching for warning signs, and taking a less-is-more approach, you can help patients and keep yourself safe.
Receptionists: Calming patients starts with you
Keeping animals in your clinic or hospital as calm and comfortable as possible should be the goal of the entire staff.