Katie Costello, RVT, CPDT-KA
Aggressive pets: Take away the fear factor
There are no bad patients-just fearful and stressed ones. By remembering that, watching for warning signs, and taking a less-is-more approach, you can help patients and keep yourself safe.
Receptionists: Calming patients starts with you
Keeping animals in your clinic or hospital as calm and comfortable as possible should be the goal of the entire staff.