Erika Ervin, MBA, CVPM, CVT

Earning my business masters degree taught me many things. Becoming a Certified Veterinary Practice Manager brought me opportunities beyond even that. Here are my thoughts on each.

There is no secret to retaining veterinary customers. Just do a few things right every time, and your practice will thrive.

Your veterinary client thinks that heartworms are nothing more than a made up scam for money. Here's how I like to steer them straight.

Do you have open "same day sick" veterinary appointments lingering on your schedule each day? Use this tips for a healthier schedule-and give your bottom line a boost too.

Ready to rule the world (or at least your practice)? Before you race for that promotion, you need to learn to manage your manager. Consider these three examples to untether your career and get ready for greatness.

How I started work as an assistant manager at a record store and transformed my life into the career I love in veterinary medicine.

Use this quick checklist for tips about how to succeed in veterinary medicine and keep your career flourishing.