
News|Articles|May 6, 2009
Will work for tips
Don't hear praise through the grapevine.
Advertisement
A client compliment is it's own reward, but not when you don't personally receive the praise. If many of your team members hear clients' acclaim through the grapevine-that is, “Mr. Banks said he really appreciated you helping him to his car,” or “Ms. Wilde was raving about your special way with Whiskers”-take a tip from team members at Project Veterinary Clinic in Worden, Mont. Team members who missed hearing accolades firsthand get to pick a prize from the “tip” box, which includes coupons for lunch out or smoothies for the team or goodies from the dollar store. The most popular "tip" is the Get Out of Jail Free Card which entitles the bearer to a paid half-day off.
Advertisement
Latest CME
Advertisement
Advertisement
Trending on dvm360
1
New World screwworm updates: The latest on government, industry response
2
New World screwworm confirmed in United States, USDA announces
3
FDA-approved sevoflurane inhalant anesthetic for dogs enters veterinary market
4
‘This is not going to be an isolated incident': Q&A with a parasitologist on the New World screwworm's return to the US
5










