Dr. Jim Kramer discusses communication techniques for comforting anxious clients in the exam room.
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Guiding pet owners through the cancer journey: The general practitioner’s role
One of the biggest challenges is knowing when and where to refer a client
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The impact of "vetflation"
What is vetflation, and how can it impact your patients, clients, staff, and practice?
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Using multimodal analgesic plans to manage pain
Kyle Bartholomew, DVM, DACVAA, discusses how combining treatment options can lead to improved outcomes.
It's time for evidence-based continuing education for CSRs
Jill Clark, DVM, returns to the Vet Blast Podcast to discuss client service representative education and why it is needed
How to tactfully make client recommendations
Understanding pet owners’ perspectives and using effective communication are keys to success.
Study finds most clients underestimate lifetime pet care costs
The 2025 Pet Lifetime of Care Study aims to create awareness for the costs of owning a pet