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|Articles|August 4, 2010

Video: Build relationships with clients and their pets

In this video Karyn Gavzer points out that the emotional aspect of dealing with clients is extremely important.

Do you put improving yourself as a veterinary team member in the same category as learning new information or mastering a new piece of equipment? Karyn Gavzer, MBA, CVPM, says there’s also room for some emotional improvement.

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