|Articles|July 24, 2009
Video blog: Role-playing done right
Author(s)Gina Toman, RVT
Role-playing doesn't have to be hokey or scary. Here's how to do it right
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Practicing responses to client questions ensures every veterinary team member knows how to give helpful-correct-information. Here are some tips for acting the part in front of peers so you perform perfectly in front of pet owners.
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