Video: Be comfortable offering alternatives to the "gold standard"

It’s time for veterinarians to separate the clients who can’t pay from the clients who won’t pay and to work to feel comfortable offering less-than-perfect medical options and other financial ways to pay. Be inspired by Dr. Karen Felsted, CPA, CVPM, CEO of the National Commission on Veterinary Economic Issues, to offer options to clients who love their animals but may not be able to afford the “gold standard.”

And visit our Helping Clients Pay Center in the Related Links below for more suggestions for dealing with a clientele facing this tough economy.