Dr. Felsted is a CPA as well as a veterinarian and has spent the last 15 years working as a financial and operational consultant to veterinary practices and the animal health industry.  She also spent three years with the National Commission on Veterinary Economic Issues as CEO.  She has written an extensive number of articles for a wide range of veterinary publications and speaks regularly at national and international veterinary meetings.  She is the current treasurer of VetPartners, a member of the Veterinary Economics Editorial Advisory Board, a member of the CVPM board of directors and the current treasurer of the CATalyst Council.  In 2011, she was awarded the Western Veterinary Conference Practice Management Continuing Educator of the Year and in 2014, the VetPartners Distinguished Life Member Award.Dr. Felsted enjoys exotic international travel, and when the dvm360 team last heard from her, she was headed to the Galapagos.

It’s time for veterinarians to separate the clients who can’t pay from the clients who won’t pay and to work to feel comfortable offering less-than-perfect medical options and other financial ways to pay. Be inspired by Dr. Karen Felsted, CPA, CVPM, CEO of the National Commission on Veterinary Economic Issues, to offer options to clients who love their animals but may not be able to afford the “gold standard.”

And visit our Helping Clients Pay Center in the Related Links below for more suggestions for dealing with a clientele facing this tough economy.

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Prognoses may not be as good, but a reasonable medical option -- even if it's not the best -- is better than nothing, says the CEO of the National Commission on Veterinary Economic Issues.

Video: Be comfortable offering alternatives to the "gold standard"

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