Sea You at Fetch Long Beach
Logo Image
|Articles|December 14, 2009

Veterinary Economics' December issue is now online

Get a head start on 2010 with tips on strategic planning, work-life balance, and customer service fixes.

This year was one of the most financially challenging in recent history. You deserve a pat on the back. But before you decide to sit back and enjoy the ride, you've got to ask yourself some tough questions — and learn how a little strategic planning can be your answer to that feeling of lack of control.

If more than finances is on your mind, read how Dr. Melody Heath navigates practice ownership, family, marriage, and pets in "Finding my middle ground."

And check out Hospital Management Editor Mark Opperman's five strategies for fixing the leaks in your customer service.

All that and more - with tips on coping with employee carelessness, cutting energy costs, and taking on patient rehabilitation at your clinic - in the December 2009 issue of Veterinary Economics.

Related to this article

View more
Q&A: Caregiver burden can begin early in pet illness. Are veterinary teams equipped to support clients, and how can veterinary social workers help both parties?
Q&A: Caregiver burden can begin early in pet illness. Are veterinary teams equipped to support clients, and how can veterinary social workers help both parties?
Caroline Cox, LSW, MSW, and Erika Krick, VMD, DACVIM (Oncology), discuss the role of veterinary social workers in supporting clients, communicating with veterinary teams, and helping practices address the human side of veterinary care in this Q&A from an interview at the 2026 Fetch National Harbor Veterinary Conference.
Read more
Inside veterinary social work
Inside veterinary social work
In a slideshow drawn from an on-site dvm360 interview at the 2026 Fetch National Harbor Veterinary Conference, a veterinary oncologist and a veterinary social worker walk through how the role supports owners and staff across a pet's cancer diagnosis, treatment, and end-of-life care.
Read more