Tools to keep veterinary clients coming back

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Download these flowcharts and study new ways to keep client retention up at your veterinary practice.

In their new monthly column Dr. Karen Felsted, CPA, MS, CVPM, and Brakke Consulting’s Jessica Goodman Lee, CVPM, will explore real problems facing veterinary practices today and offer online tools and from-the-trenches advice to keep your clients happy and your business booming.

In the January issue of Veterinary Economics Dr. Felsted and Goodman tackle a practice with a shrinking patient list. Can you relate?

Click here to download a flowchart with specific ideas to keep clients coming back and click here for client-bonding tips for each member of your team.

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