Tips for How to Handle Difficult Conversations

January 15, 2018

Linda Fineman, DVM, DACVIM (Oncology), director of veterinary talent and knowledge strategy at Ethos Veterinary Health, says it's important to understand how to handle difficult conversations with skill.

Having difficult conversations is a big part of what those in the veterinary field have to do every day. For this reason, Linda Fineman, DVM, DACVIM (Oncology), director of veterinary talent and knowledge strategy at Ethos Veterinary Health, says it's important to understand how to have these types of conversations skillfully.

Veterinarians talk with clients about things such as euthanasia, finances and bad diagnoses, and talk with colleagues about things such as feedback and conflicts among team members. Veterinarians need to learn how to have these difficult conversations because if they don’t, it can lead to burnout or errors.