Spreadsheet: Veterinary client rechecks

Dr. Jensen—a theoretical practice owner—knows there are many things that affect revenue, but he’s had a nagging feeling that one reason is clients continue to bring their pets in when they are sick or injured, but don’t seem to be returning as frequently for rechecks or follow-up care.

When was the last time you checked your client rechecks? Click here to download a client recheck tool, courtesy of Dr. Karen Felsted, CPA, MS, CVPM, and Jessica Goodman Lee, CVPM. And click here to read more about Dr. Jensen and this case study.