Shepherd Veterinary Software partners with Fear Free and debuts Emotional Medical Record workflow


First practice management software to integrate with Fear Free Certified practice standards

Shepherd Veterinary Software has unveiled a custom-built Emotional Medical Record workflow for Fear Free Certified practices.

Валентина Свиридо /

Валентина Свиридо /

“We’re thrilled to collaborate with Fear Free. Together, we’re making the exam process more efficient and less stressful for the pets, pet owners, and the veterinary staff,” said Cindy Barnes, DVM, CVSMT, founder of Shepherd, in the company release.1

Shepherd Software streamlines the physical exam workflow and eliminates the need for more paperwork, simplifying measuring patient’s fear, anxiety, and stress (FAS) score over time for fear Free Certified veterinary practices.

What’s more, pre-visit questionnaires are available to educate team members of patient’s needs and accommodations (eg, triggers, likes, and preferred techniques) before their appointment so they can have the most comfortable experience.

“Veterinary professionals can more easily accommodate patients’ needs when the medical history, past exam notes, and FAS scores are easier to see,” added Fear Free founder Marty Becker, DVM, in the release. “Offering our Emotional Medical Record as a workflow directly inside Shepherd is groundbreaking for our certified practices.”1


Shepherd Veterinary Software releases the first-ever Emotional Medical Record workflow integrated directly into a PIMS in collaboration with Fear Free®.News release. Shepherd Veterinary Software; Fear Free. December 14, 2022. Accessed December 15, 2022.

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