Scripting the spay and neuter issue
It's no secret that receptionists field a high volume of client questions, especially when it comes to spays and neuters. From the expert authors of The dvm360 Veterinary Receptionist's Handbook come these sample questions and answers and to help receptionists form the initial connection with pet owners. Click here to download this form. For more receptionist scripts, tips and tools, click here.
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