Scheduling: A front-desk tactic for efficiency


Receptionists can play a part in preventing too much overtime and too much downtime.

Whether your veterinary team suffers from too much downtime or too much overtime, get help with this scheduling tip from Monica Dixon Perry, CVPM, a consultant with VMC Inc. in Evergreen, Colo. Hint: Receptionists can play a part in correcting a mismatched lineup.

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