Rolling out Fear-Free: Its a toolbox, not a mandate
Getting on board is easier than you think--and it doesn't have to be a chore
One common objection to the notion of implementing Fear-Free techniques in veterinary practices is simply that it's perceived as a disruptive change. But the staff at Bigger Road Veterinary Center in Springboro, Ohio, see it differently: Here business manager Jesse Dorland and practice manager Kelly Searles explain how their team has easily adopted what is essentially a philosophy and set of tools.
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