One key to Fear Free: Practice managers

August 17, 2016

Dr. Jonathan Bloom says the practice manager is one of the most important roles in making a lower-stress veterinary visit plan work.

In practices that want to start implementing lower-stress techniques it's the veterinarian's job to lead by example and help set the protocols and choose the products you need, says Jonathan Bloom, DVM. But the practice manager is another important role in this movement. “The manager is the one who makes the products and protocols available to the team,” he says.  

The manager is also the one who gets the entire hospital on board with procedure changes to make sure that every pet is treated with the same amount of respect and care that their own pets would receive, he says.

Bonus tip!

Dr. Bloom says he carries topical anesthetic cream with him at all times to make visits lower stress for pets. He uses it on every pet-dog or cat-for every blood draw or IV catheter placement. The pet won't feel the needle prick with its leg numbed beforehand.