Help frustrated clients manage a flea infestation with this handout.
Why client service representatives matter
Client service representatives are essential communicators, care coordinators, and compassionate advocates at the core of every veterinary team
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How to host an effective team meeting
Michael Shirley, chief empowerment officer at Family Pet Health, shares tips on hosting effective and engaging team meetings.
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How to keep your team feeling appreciated all year-round
Here are some employee appreciation strategies that work
Training plans – activity stacking that doesn’t involve the kitchen sink
Learn how effective training through skill stacking can ensure balanced workloads for trainers and trainees, fostering a positive onboarding experience, and long-term success for new hires.
3 must-reads on outstanding practice managers
These professionals are working to promote the profession, provide service to their communities, and make a difference in the lives of patients and clients
Practice Manager Recognition Week officially begins
The week-long celebration honors the hard work and dedication of practice management professionals
