Look sharp! An algorithm to change your team's habits
Practice managers, think your team can't commit to low-stress veterinary visits? Or is there another area where you just can't get change to stick with your team? Try this approach. (It works-really!)
Practice manager Kelly Searles of Bigger Road Veterinary Center in Springboro, Ohio, described the steps she took as a manager to implement low-stress veterinary visits in her practice. We've turned it into a handy dandy algorithm you can use to make the change to low-stress veterinary visitsor to implement practically any other protocol change you'd like your team to tackle together.
Need an example of how to push past the pain points and resistance from your team? Searles gives this example of how her team pushed through their low-stress change to perform more procedures in the exam room here: