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Be your "authentic self" and watch what happens

According to practice management consultant Shawn McVey, MA, MSW, a veterinary clinic is a "hypothetical church"-the perfect setting for a cult of personality. But you don't need or want that. Listen as McVey explains the importance of emotional intelligence and the difference between leadership and management.

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Marlis Rezende, DVM, PhD, MSc, DACVAA
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