Improve Work Relationships With 'Agape Love'

Personal relationships and work relationships are a lot more similar than we think, says Heather Romano, SHRM-CP, managing director of human resources and training for iVET360. She explains the concept of "agape love," which is more of a loving behavior rather than a loving feeling.

We treat each our family with kindness at all times and when they do something wrong, we respectfully ask them to change what they're doing, Romano says. Why don't we do that with our veterinary employees? When we treat our employees with agape love, they in turn treat their teammates and their clients with the same respect and kindness.