Idea Exchange: Make copies of all instructions to clients

When we put a warning label on a bottle, such as "May increase urination" or "Give with food," we put the same label next to the prescription in the patient's record, so we know exactly what we told the client. We also print two copies of our prescription labels. One label goes on the bottle, and one goes in the file. These reminders help when clients question the directions they were given.

Dr. Ralph Pope

Memphis, Tenn.