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How diversity and inclusion can enhance client relations and patient care

Kansas City

In an interview with dvm360®, Mariana A. Pardo, BVSc, MV, DACVECC, detailed the advantages of promoting a more diverse and inclusive workplace for colleagues, clients, and patients alike.

During a dvm360® interview, Mariana A. Pardo, BVSc, MV, DACEVECC, discussed multiple benefits that come from fostering a more diverse and inclusive workplace in veterinary medicine, such as stronger client relations and improved patient care.

View the video below for the entire discussion. The following is a partial transcript:

Mariana A. Pardo, BVSc, MV, DACEVECC: I think that diversity and inclusion is currently a very hot topic. I don't want people to think that this is just a popularity thing and that it is something we are going to try to do because it's a popular thing. I think more than anything, [diversity and inclusion] really does improve—from the veterinary perspective—patient care because you [can] connect with that client better.

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