Front Desk Disasters, Episode 3: Dude looks like a lady

Video

Everyone's favorite receptionist is at it again. Would you handle this situation differently?

Rhonda the receptionist confuses the gender of this gentleman's lady, a precious pooch named Lady.

How do you avoid pet gender confusion in your practice? Share your strategies in the comments below.

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Jeffery N. Bryan, DVM, PhD, MS, DACVIM
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