New leadership moves, recognition, and achievement.
|Articles|September 16, 2011
Form: Use this new client questionnaire to improve your service
What could you be doing to better assist clients when they visit your practice? The answer is a short survey away.
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Clients may leave your veterinary clinic with a smile, but what do they really think? Was their wait time too long? Did you answer all of their questions? Was your exam room cluttered and uncomfortable?
Give clients a voice by downloading this
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Related to this article
In a voluntary dvm360 survey of 146 veterinary professionals, nearly 3 in 4 reported moderate or severe burnout, with administrative burden, workload, and staffing shortages among the most frequently cited stressors. Written responses raised concerns about compensation, client behavior, and revenue-driven appointment quotas.
New leadership moves, recognition, and achievement.
Big business has tilted the balance in the American veterinary industry, as resources and economies of scale turn corporate chains into powerful foes for hospitals set on remaining independent.
Scripts for confident client conversations
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