|Articles|September 16, 2011

Form: Use this new client questionnaire to improve your service

What could you be doing to better assist clients when they visit your practice? The answer is a short survey away.

Clients may leave your veterinary clinic with a smile, but what do they really think? Was their wait time too long? Did you answer all of their questions? Was your exam room cluttered and uncomfortable?

Give clients a voice by downloading this new client questionnaire, courtesy of Oakwood Hills Animal Hospital in Eau Claire, Wis. Use clients’ responses to improve your practice and the service you offer, and build a closer bond with clients by doing so.

From exam room tips to practice management insights, get trusted veterinary news delivered straight to your inbox—subscribe to dvm360.

Form: Use this new client questionnaire to improve your service

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