New leadership moves, recognition, and achievement.
|Articles|September 16, 2011
Handout: New client questionnaire
What could you be doing to better assist clients when they visit your practice? The answer is a short survey away.
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In a voluntary dvm360 survey of 146 veterinary professionals, nearly 3 in 4 reported moderate or severe burnout, with administrative burden, workload, and staffing shortages among the most frequently cited stressors. Written responses raised concerns about compensation, client behavior, and revenue-driven appointment quotas.
New leadership moves, recognition, and achievement.
Big business has tilted the balance in the American veterinary industry, as resources and economies of scale turn corporate chains into powerful foes for hospitals set on remaining independent.
Scripts for confident client conversations
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