Firstline Live tip: How to beat a bad attitude
This tip from Firstline Live helps veterinary team members stay positive in the face of negativity.
Difficult clients and veterinary co-workers can make your day, well, difficult. Rather than letting them put you in a negative mood, Firstline Editor Kerry Hillard Johnson outlines a couple tips presented by Mark Opperman, CVPM, and Sheila Grosdidier, RVT, at Firstline Live at the CVC in Kansas City.
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