First things first: Earn cancer clients' trust
Dr. Sue Ettinger is a practicing veterinary cancer specialist, international speaker and book author. She is one of about 300 board-certified specialists in medical oncology in North America and is currently practicing at the VCA Animal Specialty & Emergency Center in the Wappingers Falls, New York.
Build a bond to weather tough times.
When a pet has cancer its owner's emotions can run high. Dr. Sue Ettinger says establishing a rapport will make the doctor-client relationship strong and help navigate difficult conversations and scenarios.