Firing a client who's making inappropriate comments

A new client makes inappropriate comments to one of my employees. She asked him to stop, but he hasn't. Should I dismiss the client?

"One of an employer's primary responsibilities is to make the workplace enjoyable, safe, and harmonious," says Veterinary Economics Editorial Advisory Board member Dr. Craig Woloshyn, owner of Animal Medical Clinic and Sun Dog Consulting in Spring Hill, Fla. "Your client may think his remarks are innocuous jokes, but the fact that his actions upset your employee is the overriding factor.

Dr. Craig Woloshyn

"Protect her physical and mental well-being, and dismiss the client. Send him a letter asking him to find care elsewhere, flag him in the computer, and move on."