Coffee on the Couch: Dr. Andy Roark gets into scripted and unscripted inclusion (and into a swimming pool)

After a rollicking tour of just some of the amazing couches upon which you might have coffee in beautiful downtown Kansas City (hint: It's the CVC in Kansas City-register now, yo!), Dr. Andy Roark gives advice on scripted and unscripted ways veterinarians can make their technicians feel involved in the medicine and in the team work of providing the best care for pets-and their owners. Tasha McNerney, BS, CVT, interviews. Eventually.