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Client service representative stays motivated by clients and dogs

August 29, 2022

Conferences | <b>Fetch Kansas City</b>

Mary Beth LaBee, the 2022 Veterinary Heroes winner for Client Service Representative, discusses what she enjoys most about her work.

Mary Beth LaBee, the 2022 Veterinary HeroesTM winner for Client Service Representative, discusses what keeps her motivated in her work, during an interview with dvm360® at the program's awards gala, part of the Fetch dvm360® Conference in Kansas City.

The following is a transcript of the video:

Mary Beth LaBee: It’s the connection that I get with the owners. Dogs are my favorite animal. I love all animals but dogs are, by far, my favorite. I have very many boyfriends and best friends. All the boys are my boyfriends, and all the girls are my best friends. But I connect with the owners on a different level, pretty much [more] than any other CSR in our building. They kind of feel like they’re coming to see someone that they know, but I’ve been there for a really long time.

Read more about Mary Beth LaBee and the Veterinary Heroes™ program at dvm360.com.

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