Checklist: The rule of 20 (PDF)

Known for her calm demeanor, the customer service representative honoree is a valued member of the practice team at Tabernacle Animal Hospital in New Jersey

Michael Shirley, chief empowerment officer at Family Pet Health, shares tips on hosting effective and engaging team meetings.

Overstocking in veterinary hospitals is a challenge that often goes unnoticed

David Hall, cofounder of GeniusVets, and Adam Christman, DVM, MBA, discuss findings from a GeniusVets survey on practice ownership

Advanced technology and shifting customer behaviors can help practices communicate more easily and efficiently

These professionals are working to promote the profession, provide service to their communities, and make a difference in the lives of patients and clients