Can technicians be money producers?

April 14, 2016
Karen E. Felsted, CPA, MS, DVM, CVPM, CVA
Karen E. Felsted, CPA, MS, DVM, CVPM, CVA

Dr. Felsted is a CPA as well as a veterinarian and has spent the last 15 years working as a financial and operational consultant to veterinary practices and the animal health industry. She also spent three years with the National Commission on Veterinary Economic Issues as CEO. She has written an extensive number of articles for a wide range of veterinary publications and speaks regularly at national and international veterinary meetings. She is the current treasurer of VetPartners, a member of the Veterinary Economics Editorial Advisory Board, a member of the CVPM board of directors and the current treasurer of the CATalyst Council. In 2011, she was awarded the Western Veterinary Conference Practice Management Continuing Educator of the Year and in 2014, the VetPartners Distinguished Life Member Award.Dr. Felsted enjoys exotic international travel, and when the dvm360 team last heard from her, she was headed to the Galapagos.

A closer look at the clinic cash flow conundrum

Have you heard the one about veterinarians being the only “money producers” in the clinic? It's not so, says Dr. Karen Felsted. She points out that if technicians, due to their skills in specific areas, permit the doctor to see more appointments during the day, or can personally take care of appointments like nail trims and dental rechecks, they are in fact making money for the practice. Listen as she explains.