Calm the fearful and collect the benefits
Well-Managed Practices say decreasing patient fear and anxiety is increasing veterinary visits and revenue.
According to Benchmarks 2016: A Study of Well-Managed Practices, 95 percent of Well-Managed Practices made changes to reduce pets' fear and anxiety last year. Below, we take a look at what these practices did and how they benefitted.
If modifying exam rooms feels out of reach for your practice's budget, try these ideas. Anyone-really, anyone!-can do this stuff.
Go to the next page to see where Well-Managed Practices saw improvements...
If you want to be one of the best, there's no need to dream it up yourself.
You spend all kinds of time and energy healing animals and keeping clients happy. But you know you need to focus on those other feel-good things ... like increased revenue, better leadership and a practice that runs smoothly.
And you think you have to figure that out all by yourself.
Guess what, dear reader? You don't. You get your hands on Benchmarks 2016: A Study of Well-Managed Practices. And you let those all-star practices-the ones that provide top-notch animal care while making serious bank-show you the way.
Benchmarks 2016 has action steps to ...
> increase profits (and client and patient benefits through communication)
> fuse leadership and management (for a team-based culture with empowered employees)
> take advantage of technology (developing your goals and mapping out a strategy)
> get ready for transition (by prepping yourself, your practice and your buyer to ensure your practice's legacy)
