
Alyssa Mages, CVT, FVTE, VTES, discusses catheter selection, common placement mistakes, and how preparation and hands-on practice can help veterinary technicians build confidence and improve patient care.
Violent incidents can happen anywhere, but there are things a practice team can do to be less vulnerable.
No one likes to be yelled at, but sometimes all people need is to vent. Seibert says not to argue with clients but say, “What can I do that can make you happy?” There may not be anything you can do but listen.
