BizQuiz: Do you manage--or micromanage? (question 5)

Communications expert Wendy S. Myers provides scripts for confident client conversations

Jill Clark, DVM, returns to the Vet Blast Podcast to discuss client service representative education and why it is needed

Understanding pet owners’ perspectives and using effective communication are keys to success.

On this episode of The Vet Blast Podcast presented by dvm360, Adam Christman, DVM, MBA, and Tyler Primavera, DVM, explore the world of grief through Primavera's recently published children's book

These scripts for confident client conversations are compassionate and provide options to help ease pet owners’ concerns

Helping owners assess their pet’s quality of life is an important part of the end-of-life decision making process