Learn whether your practice's conflicts are out of control and how you play a role in easing on-the-job tension between co-workers.
Today on "Fight Night," err, a "Day at the Veterinary Clinic," in a blood rematch of old rivals, Passive-Aggressive Pam will be working to sabotage Screaming Susie, who will surely respond with howling complaints. Then Inattentive Inez will stumble into a skirmish of blistering words with Whatever Wendy, who always manages to exhibit her blasé attitude in front of clients.
This brutal description of workplace battles is admittedly over-the-top. But it's no exaggeration that co-worker conflict takes a toll on your practice. Whether you're an instigator or a bystander, you can help prevent the sinister effects of daily employee dustups, both the silly and serious varieties. Take this quick quiz to test your team conflict smarts.
1. Gossip souring co-worker relations is the most common negative effect of co-worker conflict at veterinary practices today.
2. Which situation shows that conflict is overwhelming a practice?
3. Which of these is an example of potentially problematic gossip about another co-worker?
4. Late starts and missed deadlines can cause team conflict. What's an appropriate level of employee timeliness at a veterinary practice?
5. If you feel a conflict brewing with another co-worker, the best thing to do is: