
The Positive Preventive Veterinary Experience Protocol approach combines environmental changes, pain-reduction techniques, sensory distraction, and positive reinforcement to make preventive visits less stressful for pets and their owners.
Understanding the stages of grief and communicating effectively with grieving clients is key to breaking bad news.
Dr. Laura Garrett, a board-certified veterinary oncologist, explains how understanding the stages of grief can prevent you from taking clients’ reactions to bad news personally.





