Audio: Communicating with grieving clients

Article

Understanding the stages of grief and communicating effectively with grieving clients is key to breaking bad news.

Dr. Laura Garrett, a board-certified veterinary oncologist, explains how understanding the stages of grief can prevent you from taking clients’ reactions to bad news personally.

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Apitherapy
Tasha McNerney, BS, CVT, CVPM, VTS
Craig A Clifford, DVM, MS, DACVIM (Oncology)
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