Whether you answer the phone twice a day or twice a minute, these tips will help you handle a range of calls with finesse and keep conflict with clients to a minimum.
Lori Roke Stine
Advertisement
Lori Rike Stine is a freelance writer based in Lehighton, Pa.
Articles by Lori Roke Stine
Advertisement
Latest Updated Articles
Hone your phone skillsAugust 1st 2005
Advertisement
Advertisement
Trending on dvm360
1
Weekly Vet Report: 9 Screwworm cases (including a dog), new OTC screwworm treatment authorized, & more
2
FDA authorizes first generic drug to combat NWS myiasis in pets
3
ACVIM celebrates award-winning 2026 resident research abstracts
4
USDA approves canine vaccination for Lyme disease and leptospirosis
5