Learn some key steps to take when navigating the muddy world of a client complaint.
Kellie Olah, CVPM, SPHR
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Kellie Olah, CVPM, SPHR, is a practice management and human resources consultant at Veterinary Business Advisors, Inc.
Articles by Kellie Olah, CVPM, SPHR
When it comes to hiring new team members at your veterinary practice, you should consider a nice balance of both technical and soft skills. Here’s why, plus how to identify key soft skills.
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