Learn some key steps to take when navigating the muddy world of a client complaint.
Kellie Olah, CVPM, SPHR
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Kellie Olah, CVPM, SPHR, is a practice management and human resources consultant at Veterinary Business Advisors, Inc.
Articles by Kellie Olah, CVPM, SPHR
When it comes to hiring new team members at your veterinary practice, you should consider a nice balance of both technical and soft skills. Here ’s why, plus how to identify key soft skills.
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Latest Updated Articles
Hiring new talent: Why soft skills matterPublished: December 3rd 2020 | Updated:
How should your practice respond to client complaints?Published: May 17th 2021 | Updated:
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