Learn how to reach out when clients put up "stay away" or "back off" signs-and get to the root of the pet's problem.
Jon Klingborg, DVM
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Dr. Jon Klingborg is author of Exam Room Communication for Veterinarians: The Science and Art of Conversing With Clients (AAHA Press).
Articles by Jon Klingborg, DVM
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Latest Updated Articles
- Keep out! How veterinary clients block you
Published: June 1st 2012 | Updated:
