Jon Klingborg, DVM

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Dr. Jon Klingborg is author of Exam Room Communication for Veterinarians: The Science and Art of Conversing With Clients (AAHA Press).

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Keep out! How veterinary clients block you

June 1st 2012

Learn how to reach out when clients put up "stay away" or "back off" signs-and get to the root of the pet's problem.

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