Emmitt Nantz has been part of the veterinary family for nearly 2 decades and is driven by a personal mission to make the veterinary domain better. Emmitt spent 12 years working at Banfield Pet Hospital, starting out as a single-site hospital manager. Having majored in agriculture management and business, he expanded his education to include an MBA, Black Belt Six Sigma, and Certified Project Management. Emmitt applied these learnings by creating large-scale operational improvements for the entire Banfield network, with a focus on improving employee and client satisfaction. He is now the chief operating officer at Galaxy Vets, a veterinary health care system co-owned by its employees.