An attentive voice, a giving hand, and a dignified ear are on every client and patient's wishlist this year.
Brenda Tassava, CVPM, CVJ
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Brenda Tassava, CVPM, CVJ, is a Firstline editorial advisory board member, author of Social Media for Veterinary Professionals, and co-owner of Halow Tassava Consulting.
Articles by Brenda Tassava, CVPM, CVJ
This veterinary practice manager asks doctors and team members to sign off this document that shows they know team respect is crucial.
A tightly honed message helps ensure clients see the value of your care.
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