Video: How to handle a crying employee

Client service representatives are essential communicators, care coordinators, and compassionate advocates at the core of every veterinary team

Adam Christman, DVM, MBA, and Joe Jesse Owens III, DVM, discuss the importance of clear communication and setting boundaries to balance client needs and patient welfare.

These scripts for confident client conversations are compassionate and provide options to help ease pet owners’ concerns

The top episode of dvm360's The Vet Blast Podcast of 2024 is revealed in the final installment of this 5-part series

Domenico Santoro, DVM, MS, DrSc, PhD, DACVD, DECVD, DACVM, discusses diagnostic techniques for dermatophytosis

Updates on the release of a new textbook focused on veterinary general practice; and meet Pawl – a new veterinary platform designed to deliver post-intervention plans.