Video: How to handle a crying employee

Understanding pet owners’ perspectives and using effective communication are keys to success.

Discover effective communication strategies for veterinary practice management as experts share insights on enhancing team dynamics and client care.

REVAMP aims to share survey results at the 2026 Veterinary Meeting & Expo.

Adam Christman, DVM, MBA, and Joe Jesse Owens III, DVM, discuss the importance of clear communication and setting boundaries to balance client needs and patient welfare.

Heather Duncan, DVM, DAVDC, talks about her Fetch dvm360 conference session, now available on-demand

Client service representatives are essential communicators, care coordinators, and compassionate advocates at the core of every veterinary team