Long-time VCA leader promoted from general manager to continue serving VCA Canada and take upon VCA’s US Operations
VCA Animal Hospitals, a part of Mars Veterinary Health, has named Aaron Frazier as its new chief operating officer (COO). Before serving in this role, he was the general manager (GM) for VCA Canada, according to a company release.1
As COO, Frazier will report to Todd Lavender, DVM, president of VCA Animal Hospitals and will further serve on the senior leadership team. He retains responsibility for VCA Canada and is to spearhead VCA's US Operations, including the West, Central, and Eastern Divisions, Urgent Care and Innovation.
"VCA is proud to have Aaron as our new COO, and I am grateful to have his support as a proven VCA leader who embodies our values and understands our industry and business," said Lavender.1 "His curiosity and authenticity are hallmarks of his leadership. With Aaron's background in operations management and client experience, I am confident Aaron will help us expand access to care for our clients and strengthen the network where Associates can thrive."
In 2007, Frazier joined VCA as a regional operations director and has served in various roles in operations and client experience, wellness, and knowledge & learning. Relocating to Canada in 2019, Frazier first as COO and then as GM for Canada.1 Before VCA, he was with Hill's Pet Nutrition for 8 years.
"I'm incredibly honored and grateful to have this opportunity to help lead VCA forward," said Frazier, in the release. "We are lucky enough to work in the best field there is – veterinary medicine." He added, "Our teams can feel confident that I'll keep learning about what makes Canada so special and sharing that across our network. It is our Associates' dedication that will keep inspiring me every day to have a positive impact and do everything I can to support each one of our teams."
VCA announces Aaron Frazier as new chief operating officer. News release. VCA Animal Hospitals. October 12, 2023. Accessed October 12, 2023. https://www.prnewswire.com/news-releases/vca-announces-aaron-frazier-as-new-chief-operating-officer-301954602.html