In this interview at the Fetch dvm360® conference in Charlotte, North Carolina, Matthew McGlasson, DVM, CVPM, explains the benefits of emphasizing core values as a practice manager.
During this dvm360® interview, Matthew McGlasson, DVM, CVPM, chief medical officer at Noah's Ark Animal Clinics, described the importance of instilling core values and ensuring both potential and current team members fulfill them.
View the video below for the entire discussion. The following is a partial transcript.
Matthew McGlasson, DVM, CVPM: [Core values are] what we use when we're trying to decide if we should hire a new employee, [or] we're trying to decide if an employee needs to go. If they don't live up to those core values, then they're not going to be on point with our team.