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Advice for helping clients understand the importance of dental health and compliance.
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“Draw the client into the examination through as many of the senses as possible. When examining the mouth initially, a visible change in your calm expression to one of surprise, dread or disgust will relay non-verbally that what you see is not good.”
-Brett Beckman, DVM, FAVD, DAVDC, DAAPM
From Bridging the compliance gap: Talk to clients about infection
