Technical Services

3M Animal Care Products

Customer and Technical Service: 800-848-0829

Hours: 7am-6pm CST, M-F (after hours voice mail)

EMail:  available through the website

Website: http://www.3M.com/animalcare

Abbott Animal Health

Technical Service: 888-299-7416

AccuVet Lasers

Customer Service/Technical Service: 877 – L U M E N I S (586 – 3647)

ACell Inc.

Customer Service: 800-826-2926

Technical Service: 800-826-2926

Hours: 9am-5pm EST, M-F

Email: Customerservice@acell.com

Website: http://www.acell.com

Addison Biological Laboratory, Inc.

Customer Service: 800-331-2530

Technical Service: 800-331-2530

Hours: 8am – 5pm CST, M-F

Email: info@addisonlabs.com

Web Site: http://www.AddisonLabs.com

Andover Coated Products

Customer Service: 800-432-6686

Animal Care Training

Customer Service: 800-357-3182 (8am-5pm CST)

Email: info@4act.com

Website: http://www.4act.com  and http://www.vetedtablet.com

Bayer

Customer Service: 800-633-3796 (7:30am - 5:30pm CST, M-F)

Technical Service: 800-422-9874

Hours: For Veterinary Services, 8am - 5pm CST, M-F

After-hours calls are forwarded to an emergency service.

Website: http://www.BayerDVM.com

Biocor Animal Health

Customer Service / Technical Service: 800-441-7480

Hours: 7:30am -- 5pm with a 24hr forward to Technical Services

Emails: Customer service: barb.vonkampen@biocorah.com

Technical service: tom.carlson@biocorah.com

Website: http://www.biocorah.com

BioPure

Customer Service: 888-337-0929 (10am – 7pm EST)

Technical Service: 888-400-0030 (8am – 7pm EST, M-F)

Email: biopure@biopure.com

Website: http://www.biopure.com

Dan Scott & Associates, Inc.

Customer Service/Technical Service: 888-Tono-Pen / 614-890-0370

Hours: 8am-7pm EST, M-F

Email: JFtonopen@aol.com

Website: http://www.danscottandassociates.com

Endoscopy Support Services, Inc.

Customer Service: 800-Fix-Endo, 800-349-3636 (9am – 5pm EST)

Email: service@endoscopy.com

Website: http://www.endoscopy.com

FLAVORx Veterinary System

Customer Service: 800-884-5771, Ext 224 or Ext 213

Technical Service: 800-884-5771, Ext. 201, 210, 220 or 251. After 9:00 EST, Ext. 255

Email: brodman@flavorx.com

Website:http://pets.flavorx.com

Fort Dodge Animal Health

Customer Service: 800-685-5656 (6:30 am - 7pm, M-F)

Technical Services: 800-477-1365 (8am - 5pm, M-F)

Professional Services: 800-533-8536 (8am - 5pm, M-F)

Website: http://www.wyeth.com/divisions

Henry Schein, Inc.

Customer Service: 800-872-4346

Heska Corporation

Customer Service: 800-464-3752

Technical Service:  800-464-3752

Hours: 24/7

EMail: vetsupport@heska.com

Website: http://www.heska.com

Hill's Pet Nutrition, Inc.

Customer & Technical Service: 800-548-VETS (8387)

Hours: 8am-5pm CST, M-F

EMail: vet_consult@hillspet.com

Website:http://www.hillsvet.com

IDEXX Laboratories, Inc.

IDEXX Pharmaceuticals:  800-374-8006

Telemedicine: 800-726-1212, ext. 2235

Instruments and in-house tests: 800-248-2483

Digital Imaging Customer Support:  877-433-9922 

Technical Support: 877-433-9948

Computer Systems: Customer Support: 800-283-8386

Technical Support - (Better Choice(AVS)/Cornerstone): 800-695-2877   VPM (PSI) 800-388-4774

Customer Support for IDEXX Laboratory Services: 

East:  888-433-9987   West: 800-444-4210

Customer Support for Contract Research Services:  800-444-4210 x 2511

IMEX Veterinary, Inc.

Customer Service / Technical Service: 800-828-4639

Hours: 8am - 5pm CST, M - F

Email: imexdesk@imexvet.com

Website: http://www.imexvet.com

Impromed, Inc.

Customer Service/Technical Service: 800-925-7171 (7am-7:30pm CST)

Email: support@impromed.com

Website: http://www.impromed.com

Intervet

Customer & Technical Service: 800-441-8272

Website: http://www.intervetusa.com

Jorgensen Laboratories, Inc.

Customer Service / Technical Support: 800-525-5614

Hours: 8am - 5pm MST, M-F

EMail: info@jorvet.com

Website: http://www.jorvet.com

Karl Storz Veterinary Endoscopy - America, Inc

Customer Service: 800-955-7832 ext. 3755

Technical Service: 800-955-7832 ext. 3801

Hours: 8am - 5pm PST, M-F

Email: info@karlstorzvet.com

Website: http://www.karlstorzvet.com

Luitpold Pharmaceuticals

Customer Service/Technical Service: 800-458-0163

Hours: 8:30am - 7pm EST, M-F

Website: http://www.luitpold.com

Matthews Cremation Group

Customer Service: 800-327-2831

Website: http://www.matthewscremationgroup.com

MedRx

Customer Service/Technical Service: 888-392-1234

Merial

Customer Service/Technical Service: 888-Merial-1

Hours: 8am-6pm EST

Website: http://www.merial.com

MinxRay

Customer Service/Technical Service: 847-564-0323

Hours: 8:30am - 5pm, M-F

Email: info@minxray.com

Website: http:// www.minxray.com

Nestle' Purina

Customer Service / Technical Service: 800-222-8387(VETS)

Hours: 8am-4:30pm CST, M-F

Website: http://www.purinavets.com, Username: purinavets, Password: nutrition

Novartis

Customer Service: 800-332-2761 (8am - 8pm EST, M-F)

Technical Service: 800-637-0281 (8am - 5pm EST, M-F)

E-mail: vet.suite@ah.novartis.com

Website: http://ah.novartis.com

Nutramax Laboratories

Customer & Technical Service: 800-925-5187 or 410-776-4000

Hours: 8:30am - 5pm EST

Website: http://www.nutramaxlabs.com/veterinary/forum.cfm

PetAg Inc.

Customer Service : 800-323-6878

Technical Service : 800-323-0877

Hours: 8am-5pm CST, M-F

Email: mail@petag.com

Website: http://www.petag.com

Pfizer

Customer Service: 800-733-5500

Technical Service: 800-366-5288

Hours: 9am-12pm, 1pm-5pm EST, M-F

Phoenix Scientific, Inc.

Customer Service: 800-759-3664

Technical Service: 800-759-3664

Hours: 8 am - 5 pm CST, M-F

Website: http://www.PSIQV.com

Platinum Performance, Inc.

Customer Service:  866-553-2400

Technical Service:  866-553-2400

Hours:  8am – 5pm PST, M-F

Email: info@PlatinumPerformance.com

Website: http://www.PlatinumVet.com

Purina Mills

Customer Service : 800-227-8941

Technical Service : 314-768-4530

Hours:8:30am-4pm, M-F

Website: http://www.purinamills.com

Schering-Plough Animal Health

Customer Service: 800-521-5767 (7am - 6pm CST, M-F)

Technical Services Hours: (8am - 5pm EST, M-F)

Companion Animal Technical Services: 800-224-5318

Livestock Technical Services: 800-211-3573

Poultry Technical Services: 800-219-9286

Email: ah.custservice@spcorp.com

Website: http://www.sp-animalheath.com

Scil Animal Care Co., America Inc.

Customer Service : 877-724-5838

Technical Service : 877-724-5838

Hours: 8am – 5pm CST

Email: Info-US@scilvet.com

Website:http://www.scilvet.com

Securos

Customer Service: 877-266-3349 (877-BONEFIX), ext. 17

Technical Service: 877-266-3349 (877-BONEFIX), ext. 12

Hours: 7:30am - 6pm EST

Email: info@securos.com

Website: http://www.securos.com

Sedecal USA

Customer Service: 800-920-9525

Technical Service: 847-394-6960

Hours: 8am – 5pm, M-F

Email: Sales@sedecalusa.com

Website: http://www.sedecalusa.com

SurgiVet, Inc.

Customer Service : 888-745-6562 (8am-5pm, M-F)

Technical Service : 262-513-8500

After Hours Emergency: 800-416-9018

Email: sales@surgivet.com

Website: www.surgivet.com

Synbiotics

Customer Service : 800-228-4305

Technical Service : 800-228-4305

Hours: 7am – 4pm, M-F

Email: info@synbiotics.com

Website: http://www.synbiotics.com

The Iams Company

Customer Service: 800-335-2502 or 800-535-8387

Hours: 8am-6pm EST, M-F

Website: http://www.IAMS.com

Tyco Healthcare / Kendall 

Customer Service: 1-800-962-9888 option 4. 

Website: http://www.kendallhq.com

Vet-Kem

Customer Service : 866-483-8536

Technical Service : 800-766-7661

Hours: 8 am -5 pm, M-F

Emergency hours: 24 hours every day, option available through technical service

Website: www.vet-kem.com

VetCentric

Customer Service: 866-571-6790

Email:

support@vetcentric.com

Website:

www.vetcentric.net

Vetoquinol U.S.A

Customer Service: 800-267-5707 x109

Technical Service: 800-267-5707 x105

Hours: 8am-5pm EST

Email:

elinn@vetoquinolusa.com

Vetspecs, Inc.

Technical Service: 800-599-2566

Email: mhamad@vetspecs.com

Website: www.vetspecs.com

Wahl Clipper Corp.

Customer Service : 800-PRO-WAHL  (800-776-9245)

Hours: 8am to 4:30pm CST

Email: user5@wahlclipper.com

Website: www.wahl.com

Wedgewood Pharmacy

Customer Service: 800-331-8272

Hours: M-F 9:00am-8:00pm, Sat. 9am-5pm EST

Email: info@wedgewoodpharmacy.com

Website: www.wedgewoodpharmacy.com