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Technical Services
Easy access to phone numbers and web sites for leading manufacturers
3M Animal Care Products
Customer and Technical Service: 800-848-0829
Hours: 7am-6pm CST, M-F (after hours voice mail)
EMail: available through the website
Website: http://www.3M.com/animalcare
Abbott Animal Health
Technical Service: 888-299-7416
AccuVet Lasers
Customer Service/Technical Service: 877 – L U M E N I S (586 – 3647)
ACell Inc.
Customer Service: 800-826-2926
Technical Service: 800-826-2926
Hours: 9am-5pm EST, M-F
Email: Customerservice@acell.com
Website: http://www.acell.com
Addison Biological Laboratory, Inc.
Customer Service: 800-331-2530
Technical Service: 800-331-2530
Hours: 8am – 5pm CST, M-F
Email: info@addisonlabs.com
Web Site: http://www.AddisonLabs.com
Andover Coated Products
Customer Service: 800-432-6686
Animal Care Training
Customer Service: 800-357-3182 (8am-5pm CST)
Email: info@4act.com
Website: http://www.4act.com and http://www.vetedtablet.com
Bayer
Customer Service: 800-633-3796 (7:30am - 5:30pm CST, M-F)
Technical Service: 800-422-9874
Hours: For Veterinary Services, 8am - 5pm CST, M-F
After-hours calls are forwarded to an emergency service.
Website: http://www.BayerDVM.com
Biocor Animal Health
Customer Service / Technical Service: 800-441-7480
Hours: 7:30am -- 5pm with a 24hr forward to Technical Services
Emails: Customer service: barb.vonkampen@biocorah.com
Technical service: tom.carlson@biocorah.com
Website: http://www.biocorah.com
BioPure
Customer Service: 888-337-0929 (10am – 7pm EST)
Technical Service: 888-400-0030 (8am – 7pm EST, M-F)
Email: biopure@biopure.com
Website: http://www.biopure.com
Dan Scott & Associates, Inc.
Customer Service/Technical Service: 888-Tono-Pen / 614-890-0370
Hours: 8am-7pm EST, M-F
Email: JFtonopen@aol.com
Website: http://www.danscottandassociates.com
Endoscopy Support Services, Inc.
Customer Service: 800-Fix-Endo, 800-349-3636 (9am – 5pm EST)
Email: service@endoscopy.com
Website: http://www.endoscopy.com
FLAVORx Veterinary System
Customer Service: 800-884-5771, Ext 224 or Ext 213
Technical Service: 800-884-5771, Ext. 201, 210, 220 or 251. After 9:00 EST, Ext. 255
Email: brodman@flavorx.com
Website:http://pets.flavorx.com
Fort Dodge Animal Health
Customer Service: 800-685-5656 (6:30 am - 7pm, M-F)
Technical Services: 800-477-1365 (8am - 5pm, M-F)
Professional Services: 800-533-8536 (8am - 5pm, M-F)
Website: http://www.wyeth.com/divisions
Henry Schein, Inc.
Customer Service: 800-872-4346
Heska Corporation
Customer Service: 800-464-3752
Technical Service: 800-464-3752
Hours: 24/7
EMail: vetsupport@heska.com
Website: http://www.heska.com
Hill's Pet Nutrition, Inc.
Customer & Technical Service: 800-548-VETS (8387)
Hours: 8am-5pm CST, M-F
EMail: vet_consult@hillspet.com
Website:http://www.hillsvet.com
IDEXX Laboratories, Inc.
IDEXX Pharmaceuticals: 800-374-8006
Telemedicine: 800-726-1212, ext. 2235
Instruments and in-house tests: 800-248-2483
Digital Imaging Customer Support: 877-433-9922
Technical Support: 877-433-9948
Computer Systems: Customer Support: 800-283-8386
Technical Support - (Better Choice(AVS)/Cornerstone): 800-695-2877 VPM (PSI) 800-388-4774
Customer Support for IDEXX Laboratory Services:
East: 888-433-9987 West: 800-444-4210
Customer Support for Contract Research Services: 800-444-4210 x 2511
IMEX Veterinary, Inc.
Customer Service / Technical Service: 800-828-4639
Hours: 8am - 5pm CST, M - F
Email: imexdesk@imexvet.com
Website: http://www.imexvet.com
Impromed, Inc.
Customer Service/Technical Service: 800-925-7171 (7am-7:30pm CST)
Email: support@impromed.com
Website: http://www.impromed.com
Intervet
Customer & Technical Service: 800-441-8272
Website: http://www.intervetusa.com
Jorgensen Laboratories, Inc.
Customer Service / Technical Support: 800-525-5614
Hours: 8am - 5pm MST, M-F
EMail: info@jorvet.com
Website: http://www.jorvet.com
Karl Storz Veterinary Endoscopy - America, Inc
Customer Service: 800-955-7832 ext. 3755
Technical Service: 800-955-7832 ext. 3801
Hours: 8am - 5pm PST, M-F
Email: info@karlstorzvet.com
Website: http://www.karlstorzvet.com
Luitpold Pharmaceuticals
Customer Service/Technical Service: 800-458-0163
Hours: 8:30am - 7pm EST, M-F
Website: http://www.luitpold.com
Matthews Cremation Group
Customer Service: 800-327-2831
Website: http://www.matthewscremationgroup.com
MedRx
Customer Service/Technical Service: 888-392-1234
Merial
Customer Service/Technical Service: 888-Merial-1
Hours: 8am-6pm EST
Website: http://www.merial.com
MinxRay
Customer Service/Technical Service: 847-564-0323
Hours: 8:30am - 5pm, M-F
Email: info@minxray.com
Website: http:// www.minxray.com
Nestle' Purina
Customer Service / Technical Service: 800-222-8387(VETS)
Hours: 8am-4:30pm CST, M-F
Website: http://www.purinavets.com, Username: purinavets, Password: nutrition
Novartis
Customer Service: 800-332-2761 (8am - 8pm EST, M-F)
Technical Service: 800-637-0281 (8am - 5pm EST, M-F)
E-mail: vet.suite@ah.novartis.com
Website: http://ah.novartis.com
Nutramax Laboratories
Customer & Technical Service: 800-925-5187 or 410-776-4000
Hours: 8:30am - 5pm EST
Website: http://www.nutramaxlabs.com/veterinary/forum.cfm
PetAg Inc.
Customer Service : 800-323-6878
Technical Service : 800-323-0877
Hours: 8am-5pm CST, M-F
Email: mail@petag.com
Website: http://www.petag.com
Pfizer
Customer Service: 800-733-5500
Technical Service: 800-366-5288
Hours: 9am-12pm, 1pm-5pm EST, M-F
Phoenix Scientific, Inc.
Customer Service: 800-759-3664
Technical Service: 800-759-3664
Hours: 8 am - 5 pm CST, M-F
Website: http://www.PSIQV.com
Platinum Performance, Inc.
Customer Service: 866-553-2400
Technical Service: 866-553-2400
Hours: 8am – 5pm PST, M-F
Email: info@PlatinumPerformance.com
Website: http://www.PlatinumVet.com
Purina Mills
Customer Service : 800-227-8941
Technical Service : 314-768-4530
Hours:8:30am-4pm, M-F
Website: http://www.purinamills.com
Schering-Plough Animal Health
Customer Service: 800-521-5767 (7am - 6pm CST, M-F)
Technical Services Hours: (8am - 5pm EST, M-F)
Companion Animal Technical Services: 800-224-5318
Livestock Technical Services: 800-211-3573
Poultry Technical Services: 800-219-9286
Email: ah.custservice@spcorp.com
Website: http://www.sp-animalheath.com
Scil Animal Care Co., America Inc.
Customer Service : 877-724-5838
Technical Service : 877-724-5838
Hours: 8am – 5pm CST
Email: Info-US@scilvet.com
Website:http://www.scilvet.com
Securos
Customer Service: 877-266-3349 (877-BONEFIX), ext. 17
Technical Service: 877-266-3349 (877-BONEFIX), ext. 12
Hours: 7:30am - 6pm EST
Email: info@securos.com
Website: http://www.securos.com
Sedecal USA
Customer Service: 800-920-9525
Technical Service: 847-394-6960
Hours: 8am – 5pm, M-F
Email: Sales@sedecalusa.com
Website: http://www.sedecalusa.com
SurgiVet, Inc.
Customer Service : 888-745-6562 (8am-5pm, M-F)
Technical Service : 262-513-8500
After Hours Emergency: 800-416-9018
Email: sales@surgivet.com
Website: www.surgivet.com
Synbiotics
Customer Service : 800-228-4305
Technical Service : 800-228-4305
Hours: 7am – 4pm, M-F
Email: info@synbiotics.com
Website: http://www.synbiotics.com
The Iams Company
Customer Service: 800-335-2502 or 800-535-8387
Hours: 8am-6pm EST, M-F
Website: http://www.IAMS.com
Tyco Healthcare / Kendall
Customer Service: 1-800-962-9888 option 4.
Website: http://www.kendallhq.com
Vet-Kem
Customer Service : 866-483-8536
Technical Service : 800-766-7661
Hours: 8 am -5 pm, M-F
Emergency hours: 24 hours every day, option available through technical service
Website: www.vet-kem.com
VetCentric
Customer Service: 866-571-6790
Email:
support@vetcentric.com
Website:
www.vetcentric.net
Vetoquinol U.S.A
Customer Service: 800-267-5707 x109
Technical Service: 800-267-5707 x105
Hours: 8am-5pm EST
Email:
elinn@vetoquinolusa.com
Vetspecs, Inc.
Technical Service: 800-599-2566
Email: mhamad@vetspecs.com
Website: www.vetspecs.com
Wahl Clipper Corp.
Customer Service : 800-PRO-WAHL (800-776-9245)
Hours: 8am to 4:30pm CST
Email: user5@wahlclipper.com
Website: www.wahl.com
Wedgewood Pharmacy
Customer Service: 800-331-8272
Hours: M-F 9:00am-8:00pm, Sat. 9am-5pm EST
Email: info@wedgewoodpharmacy.com
Website: www.wedgewoodpharmacy.com
