Alyssa Mages, CVT, FVTE, VTES, discusses catheter selection, common placement mistakes, and how preparation and hands-on practice can help veterinary technicians build confidence and improve patient care.
|Articles|May 18, 2015
Quick tip: Make every pet a VIP
Recognizing your VIPs-Very Important Pets-with a VIP greeting is a great way to connect with clients from the minute they step into your veterinary practice.
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What's an easy way to wow pet owners and make them feel special? Try a daily "Welcome" list to great clients and pets. Go through the appointments for the day and print out a list of pets to display on the front counter. Simple, but it definitely gets noticed. Clients love it. We've even had clients take a picture of their pet's name on the list. Download your
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Danielle Leach
Best Care Pet Hospital
Omaha, Nebraska
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