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PetMeds partners with Pumpkin Insurance to make pet care easier and more affordable


Helps address costs of veterinary care which remains problem for many pet owners

PetMed Express, Inc, has shared that its customers now have direct access to pet insurance plans and optional preventive care coverage for an additional cost through its partnership with Pumpkin Insurance Services Inc.1

A 2023 MarketWatch survey2 found 33% of pet owners without insurance report that they've avoided taking their pet to the veterinarian because they were unable to afford an expensive bill compared to just 22% of pet insurance holders. Additionally, roughly 16% of pet parents reporting losing a pet because they couldn’t afford veterinary care.

"Our mission has always been to make pet care easier and more affordable," said Matt Hulett, CEO of PetMeds, in a release.1 "This partnership takes us closer to that goal by offering our customers reliable, convenient, and customized insurance options for their entire pet wellness and care journey, ultimately empowering them to take greater control over their pets' health."

Through Pumpkin's comprehensive, affordable pet insurance plans, PetMeds customers can access reliable accident & illness coverage by simply going to PetMeds’ website. The integration enables existing PetMeds customers to have their pet's history, veterinarian information, and other key information instantly connected to their insurance research and quote.

Customers can receive reimbursement for 90% of all eligible vet bills when they enroll in a Pumpkin Pet Insurance plan.1 Pet parents can also include Preventive Essentials, Pumpkin's wellness package created with veterinarians. This optional benefit is not insurance, but it can be added to their Pumpkin insurance plan to receive refunds for early diagnostics and preventive care for their dogs and cats. Pumpkin Pet Insurance plans and Preventive Essentials wellness packages can be used at any veterinarian in the US or Canada.

"We're excited to team up with PetMeds to promote healthier, happier lives for pets, pet parents, and veterinarians," said Alex Douzet, CEO of Pumpkin.1 "We look forward to helping PetMeds' customers provide better care for their pets by taking cost out of the equation, ensuring a brighter future for their four-legged family members."


  1. PetMeds teams up with Pumpkin to help make pet care simple and affordable. News release. October 12, 2023. Accessed October 13, 2023. https://www.prnewswire.com/news-releases/petmeds-teams-up-with-pumpkin-to-help-make-pet-care-simple-and-affordable-301955544.html
  2. Zagame K. 2023 Pet insurance survey: fearing costs, 30% of pet owners have avoided the vet. Marketwatch. Updated October 13, 2023. Accessed October 13, 2023. https://www.marketwatch.com/guides/insurance-services/pet-insurance-survey
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