
|Articles|November 16, 2009
People Problems Are System Problems
In this on-demand AVMA course by Dr. Carin Smith, learn how to improve work systems and thus improve interpersonal communication. (1 CE credit)
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People problems aren't always about people. Work processes and systems have a profound effect on interpersonal relationships. Sometimes the source of a problem is the “system”--including fuzzy job descriptions, inadequate performance reviews, or lack of accountability. Learn how to improve work systems and thus improve interpersonal communication. (1 CE credit)
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